Privacy Policy

1. Introduction

DynamicPort (Pty) Ltd ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dynamicport.co.za or use our services.

This policy complies with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African data protection laws.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request information about our services
• Subscribe to our newsletter or communications
• Engage with us through email or phone

This information may include:

• Name and contact information (email address, phone number)
• Company name and business information
• Project requirements and technical specifications
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Technical data for analytics and website optimization

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information
• To deliver our IT consulting and development services
• To communicate with you about projects, updates, and service offerings
• To improve our website and user experience
• To analyze website usage and optimize our digital presence
• To comply with legal obligations and prevent fraud
• To send marketing communications (with your consent)

4. Legal Basis for Processing (POPIA Compliance)

Under POPIA, we process your personal information based on:

• Consent: You have given clear consent for us to process your personal information for specific purposes
• Contractual Necessity: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights do not override these interests
• Legal Obligation: Processing is necessary to comply with South African law

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., hosting providers, email services)
• Business Partners: Trusted partners who work with us on specific projects, with your consent
• Legal Authorities: When required by law or to protect our rights and safety

All third parties are contractually obligated to protect your information and use it only for specified purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure servers and network infrastructure
• Employee training on data protection practices

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights Under POPIA

Under POPIA, you have the following rights regarding your personal information:

• Right to Access: Request access to your personal information we hold
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal obligations)
• Right to Object: Object to the processing of your personal information
• Right to Restriction: Request restriction of processing in certain circumstances
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Withdraw Consent: Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact our Information Officer using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Performance Cookies: Improve website performance and user experience

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside South Africa. We ensure that such transfers comply with POPIA requirements and that appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

14. Complaints to the Regulator

If you believe we have not handled your personal information in accordance with POPIA, you have the right to lodge a complaint with the South African Information Regulator: